Elevate client satisfaction as a Client Experience Coordinator at Bayshore HealthCare. This remote role focuses on coordinating care schedules and enhancing communication for optimal service delivery.
Bayshore HealthCare is a prominent provider in home and community health services, looking for a Client Experience Coordinator to oversee client care and scheduling. This role requires working closely with Clinical Leaders and Lifestyle Advisors, emphasizing organizational expertise and communication. You will enhance the overall client experience and support field employees to ensure all needs are timely met.
Key Responsibilities:
• Collaborate with Clinical Leader on client care requests
• Develop and communicate client care teams and schedules
• Perform accurate data entry while maintaining confidentiality
• Provide training for recent Client Experience Coordinators
• Document client feedback and concerns timely
Requirements:
• Two years of customer service experience
• Secondary School Diploma required
• Proficient in data entry and scheduling software
• Excellent communication skills in English and French
• Strong organizational and multi-tasking abilities
Join Bayshore to enhance client interactions and streamline care coordination.
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