Lead customer service excellence as Assistant Branch Manager at Assiniboine Credit Union in The Pas, Manitoba. Foster a proactive team setting focused on member satisfaction while adhering to company values.
This full-time, on-site role reports to the Branch Manager and is central to achieving ACU's goals. You will guide member service representatives, ensuring a consistent member experience and integrating values-based banking into operations. Leadership skills, coaching abilities, and a digital-first mindset are crucial for success in this position.
Key Responsibilities:
• Develop member service representatives through coaching • Ensure seamless member transactions and experiences • Contribute to branch performance by tracking goals • Pursue a proactive service delivery culture • Engage with the community to enhance organizational visibility
Requirements: • 2-3 years' experience in a financial institution • Proficient communication and interpersonal skills • Strong leadership and time management abilities • Digital literacy across various systems and tools • Knowledge of credit union products and services
Embrace a position that champions member service, community engagement, and effective team leadership at Assiniboine Credit Union. #J-18808-Ljbffr
📌 Assistant Branch Manager The Pas (Winnipeg)
🏢 Assiniboine Credit Union
📍 Winnipeg
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