Drive financial success as an Early Stage Collector at Meridian OneCap, a hybrid role based in Toronto. Engage with customers to negotiate payments and ensure account resolutions are handled effectively.
In this contract position, you will minimize delinquent accounts through proactive follow-ups and by collaborating with internal teams. With a focus on customer satisfaction, you will assess non-payment reasons and pave solutions. Your expertise in collections will contribute to meeting team targets for delinquencies and loan losses while enhancing customer relationships.
Key Responsibilities:
• Negotiate payment arrangements for past due accounts • Manage collections email queue with established SLAs • Ensure agreements are met through follow-up • Review accounts in detail for non-payment issues • Prepare files for referral to Late Stage Collectors if necessary
Requirements: • 2-5 years experience in collections or financial services • Bilingual in English and French is an asset • Excellent problem solving and negotiating skills • Solid written and verbal communication • Experience with Microsoft Office applications
Utilize your negotiation skills and collections experience to help maintain Meridian's exceptional customer service. #J-18808-Ljbffr
📌 Early Stage Collections Specialist at Meridian (Winnipeg)
🏢 Meridian OneCap Credit
📍 Winnipeg
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