The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE! If this sounds like a team that you'd like to join, we want to meet you! La différence Paladin commence avec notre équipe. Nous nous engageons à être Curieux, Responsable, Respectueux et Exceptionnel, et à rendre le monde plus sûr et plus convivial parce que nous "Nous soucions"! Si cela vous semble être une équipe à laquelle vous aimeriez vous joindre, nous voulons vous rencontrer.

Job Skills / Requirements We are hiring a Manager, Regional Operations based out of the Regina Airport.

Paladin Airport Security Services (PASS) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity.

You receive top industry wages

You have the opportunity to advance and grow your career

What do Manager, Regional Operations do?

Support front line customer service excellence by responding to complaints as they are escalated

Work closely with the People and Culture Department to ensure delivery of training and support employee success

Building a strong and engaged workforce. Working closely with Labour Relations and the Manager of Employee Care to perform investigations, manage employee performance and absenteeism

Administration is not directly related to screening functions

Time and Attendance Systems (TAS) and Payroll Inquiries

Paladin KPI reporting required to enhance efficient screening operations (not KPIs required as service deliverables directly by CATSA)

The management of Paladin provided technology, consumables, and uniforms

Transporting Personnel from checkpoint to checkpoint or from Airport Terminal Buildings to Non-Passenger Vehicle Screening





Coordinate with Field Managers and Portfolio Resource Coordinators to schedule Screening Officers for same-day and next-day hours, including overtime

You will report to and advise the Director of Operations on how to improve operations consistency, effectiveness, and efficiency

Managing Tardiness and Absenteeism for Screening Officers with support from People & Culture Department

Manage all contractor-led training responsibilities, including On-The-Job, Return-to-Work, and RLP Training, including downtime training in coordination with Paladin Duty Managers and Manager, Training and Development

Approve and account for non-billable Screening Officer time (i.e. Disciplinary Interventions for Performance Issues or Union Participation)

Travel is required for this role

What you bring to PASS:

Canadian Citizen or Permanent Resident

Be able to obtain your Transport Security Clearance from Transport Canada

No un-pardoned criminal record

Bachelor’s degree in aviation management, business administration or a related field

3+ years of experience in operations management, preferably in aviation security

Understand aviation regulations, safety standards, and operational practices

Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and concisely

Solid leadership skills to motivate teams and drive results

Proficiency in Microsoft Office Suite and other relevant software applications used for reporting and data analysis





Ability to work collaboratively with cross-functional teams and stakeholders to achieve common objectives

Commitment to continuous learning and professional development to stay abreast of industry trends and best practices

Ability to travel across the region as required

This position will be posted until September 15, 2026.

Additional Information / Benefits Paladin Airport Security Services Ltd. ("PASS") has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Airport Security Services Ltd. ("PASS") is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Airport Security Services is interested in getting to know candidates authentically and with integrity. To ensure a fair, transparent and equitable selection process, please do not use AI tools during your application, pre-employment testing, or interview. Failure to adhere to this guideline may result disqualification from the recruitment process.

Les Services de Sécurité de l’Aéroport Paladin (PASS) ont une main-d'œuvre diversifiée. Nous croyons et nous nous engageons envers une culture de travail fondée sur le respect, l'inclusion et la diversité. Les Services de Sécurité de l’Aéroport Paladin ("PASS") s'engagent à fournir des accommodements pour les personnes handicapées tout au long du processus d'entrevue et pendant leur emploi. Si vous avez besoin d'un accommodement pendant le processus d'entrevue, veuillez-nous en informer et nous travaillerons avec vous pour répondre à vos besoins.

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📌 Manager, Regional Operations (Winnipeg)
🏢 Paladin Airport Security Services
📍 Winnipeg