Contract Duration:

October 1, 2026 – September 30, 2027 Potential Extension:

Up to 6 months Working Hours:

8:15 AM – 4:30 PM Alberta time, Monday to Friday Position Overview

We are seeking an experienced

Trainer – Intermediate

to support enterprise training and learning initiatives within a large-scale ERP environment. The successful candidate will be responsible for analyzing learning needs and target audiences, developing role-based training strategies, designing and developing learning solutions, facilitating instructor-led and virtual training, collaborating with business and technical stakeholders, evaluating training effectiveness, and maintaining high-quality learning materials. The role requires a solid combination of

instructional design, adult learning, training facilitation, stakeholder management and learning solution development

skills. Key Responsibilities

Conduct learning needs assessments, audience analysis, role assessments, work-context analysis and requirements gathering. Define role-based training strategies and determine appropriate delivery approaches, including instructor-led, virtual, blended and self-paced learning. Design, develop, implement and maintain end-to-end learning solutions for diverse audiences. Develop instructor-led and virtual training, e-learning modules, videos, multimedia content, digital adoption resources, job aids, quick reference guides and performance-support materials. Apply adult learning principles, instructional design methodologies, accessibility standards and user-centred design practices. Facilitate live and virtual training for technical and non-technical audiences. Translate complex systems and business processes into clear, practical language and workflows. Collaborate with program leadership, business process owners, subject-matter experts, vendors and other stakeholders to gather and validate requirements. Reconcile stakeholder feedback and confirm training readiness and delivery timelines. Manage multiple training initiatives, deliverables, dependencies, risks, priorities and timelines. Maintain training governance, quality assurance, review and approval processes, version control and content maintenance. Evaluate learning effectiveness through learner feedback, assessments,



performance measures and adoption indicators. Analyze evaluation results and continuously improve learning solutions. Use approved digital adoption, multimedia, collaboration, content-development and AI-enabled tools to improve learning design, development and delivery. Ensure learning materials meet applicable accessibility, privacy, quality and organizational standards. Provide coaching, guidance and mentorship to junior trainers and contributors. Required Qualifications

Education

One of the following: University graduation in a related field such as

Adult Education, Instructional Design, Business Administration or a related discipline , plus at least

2 years of progressively responsible related experience ; OR Diploma in a related field plus at least

4 years of progressively responsible related experience ; OR An equivalent combination of directly related education and experience. Education/experience equivalency may be considered where

1 year of education is equivalent to 2 years of experience . Mandatory Experience

Candidates must have: At least

2 years of experience

conducting learning needs analysis, audience and role assessment, work-context analysis and requirements gathering to support practical, role-based learning solutions. At least

2 years of experience

designing, developing, implementing and maintaining end-to-end learning solutions, including instructor-led training, virtual training, e-learning, multimedia, job aids and performance-support resources. At least

2 years of experience

facilitating instructor-led and virtual training for diverse technical and non-technical audiences using plain language, demonstrations, activities and learner-engagement techniques. Preferred Qualifications

The following experience would be considered an asset: At least 2 years designing or configuring

digital adoption,



embedded guidance, walkthroughs, contextual support or in-application performance support , using WalkMe or a comparable platform. At least 2 years developing accessible e-learning, instructional video, audio or multimedia content using

Articulate 360, Rise, Captivate, Camtasia, Canva, Vyond, Adobe tools

or comparable products. Experience gathering requirements, facilitating reviews, reconciling competing feedback and working with SMEs and stakeholders to deliver quality learning solutions on schedule. Experience using

AI-enabled tools

for instructional design, analysis, content development or communications while validating outputs for accuracy, accessibility, privacy and organizational standards. Experience using learner feedback, assessments, performance measures, adoption indicators or other evaluation methods to assess training effectiveness and improve learning solutions. Experience providing training for

ERP or enterprise systems , including Finance, HCM, Payroll, Supply Chain, SAP, Oracle, Workday or comparable platforms. Work Requirements

The role is

fully onsite in Edmonton, Alberta, 5 days per week . The successful candidate must work from

within Canada . Standard working hours are

8:15 AM to 4:30 PM Alberta time, Monday through Friday , excluding applicable holidays. A standard background check may be required before commencement. Mandatory organizational training, including privacy and security awareness training, will be required after onboarding. Ideal Candidate Profile

The ideal candidate is an experienced trainer/instructional designer who can independently take a learning requirement from

analysis through design, development, delivery, evaluation and continuous improvement . They should be comfortable working with both technical and non-technical stakeholders, translating complex enterprise systems into practical learning experiences, managing multiple deliverables and maintaining high standards for accessibility, quality and consistency. Candidates with

ERP training, digital adoption, e-learning development and modern learning technology experience

will be particularly well positioned for the role.

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📌 Trainer (Winnipeg)
🏢 Radiant Systems Solutions
📍 Winnipeg