Become a vital part of the Hard Rock Ottawa Hotel & Casino as a Shift Manager overseeing Table Games operations. Lead your team to provide exceptional guest service while ensuring regulatory compliance and operational efficiency.

This full-time permanent role in Ottawa involves managing all Table Games during your shift while mentoring staff and maximizing revenue. As a leader, you will handle staffing, game limits, and guest issues to enhance the gaming experience. Solid communication and customer service skills are critical for success in this position.

Key Responsibilities: • Oversee all team members on the gaming floor • Manage effective operations of Table Games section • Conduct staffing adjustments and table limit reviews • Ensure compliance with policies and regulations • Handle guest requests and disputes professionally

Requirements: • Bachelor’s Degree or equivalent experience • Minimum two years as a Table Games Pit Manager • Five years in Table Games roles required • Knowledge of casino operations and regulations • Registration as a Gaming Assistant is essential

Lead Table Games operations with expertise and a focus on guest satisfaction at Hard Rock Ottawa. #J-18808-Ljbffr

📌 Shift Manager at Hard Rock Ottawa (Montreal)
🏢 Hard Rock Hotel & Casino Ottawa
📍 Montreal