Elevate your career with Richelieu Hardware as an Industrial Customer Service Agent in Woodbridge, Ontario. Provide top-notch support for hardware products while engaging directly with customers.
Join the Euro Architectural Components division of Richelieu Hardware, the leading supplier in Canada. This position is critical for ensuring customer satisfaction as you handle incoming orders, monitor stock levels, and keep clients informed about deliveries. Your role also involves processing payments and assisting customers at the service counter.
Key Responsibilities:
• Receive and manage customer calls, emails, and walk-ins
• Coordinate customer orders based on product availability
• Check stock levels and monitor delivery dates and issues




• Prepare documentation for processing orders efficiently
• Assist customers with order pickups and product returns
Requirements:
• Fluent in English; French is a plus
• B2B customer service or sales experience required
• Solid communication and interpersonal skills
• Ability to work in a fast-paced environment
• Must be eligible to work in Canada
Bring your passion for customer service to Richelieu and become an integral part of our team.
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📌 Industrial Customer Service Agent at Richelieu (Toronto)
🏢 Quincaillerie Richelieu Ltée/Richelieu Hardware
📍 Toronto