Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Job Description The knowledge of a outstanding Concierge is the expectation of our Guests when staying at Fairmont Hotels & Resorts. Your ability to anticipate Guests’ needs and make informed suggestions will ensure they have a truly memorable stay.
This is a
casual seasonal position
running from November to end of March.
Starting Rate of Pay:
$21.30 per hour
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $26.30
Job Duties Include:
Consistently offer professional, friendly and engaging service
Assist guests with mail, messages, and any plans or arrangements they require
Assist with any plans or arrangements the guest intends to make during their stay
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Qualifications
Previous customer related experience an asset, ideally in a Concierge role
Must possess a professional presentation
Must possess outstanding guest services skills and sophisticated verbal & written communication skills
Subsidized staff accommodationprovided
Complimentary mealin our staff cafeteria per shift
Access to our Employee Travel Program, with discounts on room rates and food & beverageat Fairmont & Accor properties worldwide
Additional Information Visa Requirements : To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:[emailprotected]