Deliver exceptional guest services as a Reservations Agent at Scandinave Spa Whistler. Your warm welcome and sales expertise will enhance the relaxation experience for visitors every day.
Scandinave Spa Whistler is seeking a full time or part-time Reservations Agent. This role demands a friendly demeanor while answering calls, responding to emails, and efficiently handling reservations. You'll utilize strong communication skills to promote our spa services and ensure guests receive top-notch care.
Key Responsibilities: • Welcome guests warmly over the phone • Sell and promote spa services confidently • Process reservations accurately using Zenoti • Proactively address guest needs and enhance their experience • Assist with group inquiries as directed
Requirements: • Customer service experience in a call center • Proficient in Microsoft Word, Excel, and Outlook • Strong verbal and written communication skills • Positive team spirit and problem-solving skills • Willing to work flexible hours, evenings, and weekends
Bring your enthusiasm for customer service to elevate guest experiences at Scandinave Spa Whistler. #J-18808-Ljbffr