Become a pivotal part of the Ottawa Sport Medicine Centre as a Casual Customer Service Representative in Ottawa, Ontario. Deliver exemplary administrative support and customer service to patients and staff alike.
This position focuses on efficiently facilitating patient intake, managing data entry, responding to inquiries, and coordinating clinic activities. You will play a key role in fostering strong relationships with patients, staff, and external partners while ensuring smooth operations in a friendly and professional manner.
Key Responsibilities:
• Answer calls and greet patients upon arrival
• Manage detailed patient intake information
• Assist patients with paperwork for accuracy
• Schedule appointments and maintain medical records
• Process payments and track funding coverage
Requirements:
• High School Diploma or equivalent
• Excellent customer service and telephone skills
• Strong organizational and multitasking abilities
• Effective verbal and written communication skills
• Experience in a physiotherapy clinic is an asset
Elevate your customer service skills in a agile healthcare environment at Ottawa Sport Medicine Centre.
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📌 Casual Customer Service Representative Ottawa
🏢 Lifemark Health Group
📍 Ottawa