Adecco is currently hiring a Bilingual Customer Service Representative (French/English)

to support our client’s operations within the oil & gas and retail sector. In this role, you will deliver best-in-class customer service and manage relationships with both existing and new wholesale customers across a national sales network. Schedule:

Monday to Friday | 8 hours/day | 100% in-office Job Type:

12-month contract | Full-time Key Responsibilities:

Coordinate, create, and respond to

CRM activities

related to existing accounts and new account setup, including pricing and tax exemptions Create and maintain

customer master data in D365 CRM

for Sales and Credit teams (Direct Sales, Retail, Wholesale Distributors, and fuel card accounts) Collaborate with cross-functional teams including

Sales, Marketing, Distribution, Asset Management, Credit, and Invoicing

to support account setup and ongoing customer needs Ensure the

accuracy, security, and reliability of customer and fuel supply information Generate reports based on customer needs and provide

recommendations and best practices

for utilizing product management platforms Qualifications:

Fluency in both

French and English

(written and verbal) Post-secondary education or degree in a relevant discipline 5+ years of experience in a related field (e.g., customer service,



business, sales, or marketing) Experience providing

sales support , administrative support, or customer-facing support functions Strong analytical skills and a high level of proficiency in

Excel , including data management and reporting Ability to thrive in a

fast-paced, high-volume environment

while managing multiple priorities and deadlines Tech-savvy , with the ability to quickly learn and adapt to new and complex systems, tools, and processes Demonstrated ability to

work independently , take initiative, and proactively drive tasks to completion Experience managing and prioritizing

backlogs , requests, or customer inquiries in a timely manner Robust attention to detail with a focus on accuracy, quality, and follow-through Ability to collaborate effectively with cross-functional teams while maintaining a customer-focused approach At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

#J-18808-Ljbffr

📌 Bilingual Customer Service Representative (Winnipeg)
🏢 Adecco
📍 Winnipeg