Elevate customer service at Scotiabank as a Customer Experience Associate in Oshawa, Ontario. Build relationships, process transactions, and introduce clients to mobile banking solutions.
As a Customer Experience Associate, your role is pivotal in delivering excellent service in the Canadian Banking Branch Network. Your people-centric approach will help uncover customers' needs, enhance their banking experiences, and contribute to branch targets through simple sales opportunities. By connecting meaningfully with customers, you will play a significant role in their financial success.
Key Responsibilities: • Build robust relationships with customers • Process day-to-day transactions accurately • Listen to customers and uncover their needs • Introduce clients to mobile banking applications • Identify and fulfill simple sales opportunities
Requirements: • Proven customer service experience • Strong technical skills in digital banking • Willingness to work flexible hours • Ability to explain concepts clearly • Team-oriented mindset in a target-based environment
Bring your customer service expertise and technical knowledge to Scotiabank in Oshawa. #J-18808-Ljbffr