Join Cloud5 Communications as an Onsite Travel Consultant in Saint John, NB, delivering exceptional customer service for premium Card Members. Focus on personalized travel arrangements and client support every day.
This entry-level role is ideal for individuals looking to provide high-quality travel solutions. You will assist with booking and modifying itineraries, understanding client needs, and addressing travel concerns proactively. The position emphasizes a personalized approach to enhance customer loyalty and satisfaction while ensuring compliance with regulatory standards.
Key Responsibilities:
• Deliver personalized customer service via inbound calls
• Plan and modify domestic and international travel itineraries
• Investigate complex issues and provide effective solutions




• Educate clients on advantages and travel options
• Maintain adherence to regulatory compliance during all interactions
Requirements:
• Exceptional communication skills, both written and verbal
• Strong problem-solving abilities and attention to detail
• Experience in call center, sales, or hospitality (preferred)
• Flexibility for varied shifts, including weekends and holidays
• Must pass background check and be legally entitled to work in Canada
Bring your customer service passion to Cloud5 Communications and help create memorable travel experiences.
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📌 Onsite Travel Consultant in Saint John
🏢 Cloud5 Communications
📍 Saint John