Become a vital part of Pacific Coastal Airlines as a Permanent Part-Time Customer Service Agent in Kelowna. Focus on check-in, flight reservations, and delivering a friendly passenger experience.
Join Pacific Coastal Airlines, headquartered in Vancouver. In this part-time role, you will utilize your customer-facing experience to manage check-ins, handle baggage, and resolve service issues. Your ability to work under pressure and provide effective communication will ensure a smooth travel experience for passengers.
Key Responsibilities:
• Check in passengers and issue boarding passes
• Manage baggage check-in and excess charges
• Handle flight reservations, including changes and cancellations
• Solve service disruptions with alternatives
• Assist passengers with accessibility needs
Requirements:
• Experience in a customer-facing role required
• Robust communication skills for difficult conversations
• Ability to lift up to 70 pounds
• Flexible to work various shifts, including weekends
• Capable of obtaining necessary security clearance
Deliver exceptional service and problem-solving to enhance traveler experiences with Pacific Coastal Airlines.
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