Lead a passionate team at Splitsville to deliver unforgettable guest experiences. Flex your leadership skills while ensuring a fun and safe environment during scheduled shifts.
As a Team Leader in our energetic entertainment centre, you’ll play a key role in supporting day-to-day operations. This hands-on position requires strong communication, leadership abilities, and an unwavering commitment to guest satisfaction. You will have the opportunity to train, develop, and motivate your team to create WOW moments and uphold Splitsville's high standards.
Key Responsibilities:
• Lead shifts and assist daily operations across departments
• Provide exceptional service both in-person and on the phone




• Coach and motivate team members on performance
• Ensure cleanliness, presentation, and safety standards
• Handle guest concerns with professionalism and prompt resolution
Requirements:
• Experience in hospitality or leisure environments
• Strong communication and leadership skills
• Passionate about memorable guest experiences
• Flexibility for varied shifts, including weekends
• Certifications in Smart Serve or equivalent
Become a key leader at Splitsville and drive exceptional service!
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📌 Team Leader for Guest Experience (Ottawa)
🏢 Splitsville Entertainment
📍 Ottawa