Staples Canada is seeking a Customer Support Specialist to work within ServiceOntario-integrated store environments. You will resolve customer questions, provide total service solutions, and escalate where needed while maintaining brand standards.
Responsibilities include de-escalation, referrals to departments, lobby readiness, and peer training. The role requires adapting to busy conditions, solid data accuracy, and bilingual English/French capabilities as an asset.
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📌 Bilingual ServiceOntario Support Specialist (Hamilton)
🏢 Staples Canada
📍 Hamilton
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