15 Sep
|
Richard Yu’s
|
Toronto
15 Sep
Richard Yu’s
Toronto
We’re looking for a full‑time Client Success Coach to join our rapid‑growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online digital arbitrage businesses that transform lives—starting with their own.If you’re someone who loves mentorship, thrives in a high‑performance environment, and wants to make a real difference in people’s lives, keep reading.About UsRichard Yu is an online business coach with:- 100K+ subscribers on YouTube → youtube.Com / richardyu1- A growing personal brand on Instagram → instagram.Com / richardyuzeeOur company is faith‑driven, fast‑paced, and rooted in service. We’re building a world‑class education platform to help people turn their knowledge into income through coaching and consulting.About The RoleThis is a remote, full‑time position. You must be available during 8 AM–5 PM EST, Monday to Friday. On average, you’ll work up to 9 hours per day, and some days will require a little more effort of 10 hours.You must currently live in North America, Europe, or South Africa, and speak fluent, accent‑neutral English. Clear communication is non‑negotiable; we’re in the coaching business.Requirements- You must be able to commit full‑time hours (our office hours are 9 AM – 6 PM EST, though if you are in a different time zone we're super open‑minded).- You will be conducting new onboarding calls daily to welcome in new students.- You will be conducting check‑in coaching calls daily, to hold accountable, motivate, and inspire students inside the program (must be comfortable jumping on 1:1 Zoom calls or recording Loom videos as needed).- You will be messaging clients on a daily basis,
in order to hold them accountable to their plan of execution towards their goals and moderating the community.- Weekly group coaching calls answering client questions.- Must have strong communication/interpersonal skills so we can put you in front of our clients and you can confidently answer their questions and guide their decisions.- Help innovate our products by creating and producing new video trainings/worksheets to deliver a world‑class experience.- Taking renewal/upgrades calls with clients and enrolling them into our backend coaching programs.- Should be proficient or at least knowledgeable about our tech stack (Loom, ActiveCampaign, Slack, Zapier, Calendly, GSuite, CRM, etc.)—you should be familiar with the above tools, or have a willingness to learn these VERY quickly if hired.- Your role will constantly be changing. A big part of this job is to stay on your toes, always ready for action and change.- You will be responsible for daily reporting on multiple communication channels (Slack, text message, spreadsheets, etc.), and so a high attention to detail and compliance with standard operating procedures is essential.- You must have a high attention to detail and understand systems/processes so you are able to innovate new, more efficient SOPs (processes) to ensure our Fulfillment Team hits their KPIs.WHO THIS IS FOR- A coach or mentor at heart—you love helping people.- Clear, professional communicator (spoken and written English).- Experienced with organic marketing on Instagram/Facebook/TikTok (creating reels, organic posts, to generate organic leads).- Sales background.- Able to handle fast‑paced environments, multiple clients, and changing priorities.- Willing to grow with us long‑term (3+ years)—this isn’t a side hustle.- Open to feedback and constructive coaching (we’ll train you, but we expect growth).- Comfortable with tools like Loom, Calendly, Slack, GSuite, CRMs, etc.—or willing to learn fast.WHO THIS IS NOT FOR- You have another full‑time job or multiple freelance clients.- You struggle with structure, deadlines, or fast execution.- You dislike being challenged to improve daily.BenefitsExpected Earnings (Base + Commissions): $6,000–$12,000 USD / month (depending on experience).Commission opportunities: % on referrals, upgrades, renewals, and pending payment collections.#J-18808-Ljbffr
📌 Client Success Coach - $6,000 - $12,000 A Month - Remote (Toronto)
🏢 Richard Yu’s
📍 Toronto