Join Gordon Food Service as a Bilingual Field Service Coordinator specializing in operational efficiency. Utilize your skills in service coordination and technical support to enhance customer satisfaction.

The Field Service Coordinator & Technical Support Specialist role at InnoServ requires full bilingualism in French and English. You will be responsible for managing service requests, scheduling technicians, and providing hands-on technical support for beverage and chemical equipment. Your contributions play a crucial role in minimizing customer downtime and ensuring seamless service delivery.

Key Responsibilities:



• Manage and prioritize incoming field service requests effectively • Collaborate with Service Managers to balance workloads and schedules • Track third-party accounts for SLA compliance • Coordinate shipping and staging of necessary parts for repairs • Resolve customer escalations with prompt, qualified communication

Requirements: • High School Diploma or equivalent • Bilingual proficiency in French and English • Knowledge of beverage and chemical equipment repair • Experience with Field Service Management software • Ability to handle vendor relationships and service compliance

Leverage your bilingual skills and technical expertise to drive operational success at InnoServ. #J-18808-Ljbffr

📌 Bilingual Field Service Coordinator at InnoServ (Winnipeg)
🏢 Intercity Packers
📍 Winnipeg