Lead the floor. Develop the team. Create memorable experiences.

Join the team at Balam, one of Whistler’s most popular restaurants, and take the next step in your hospitality leadership career.

Why Join Us? Work and live in one of Canada’s most iconic mountain communities while enjoying:

$24-26/hour + tips

Education Allowance to support continued professional development

Staff meal and non-alcoholic beverage while on shift

40% employee discount across Infinity Enterprises Group food & beverage locations

Partner discounts on hotels, retail, car rentals, entertainment and more through CFIB

What You’ll Do

Lead daily restaurant operations and service

Maintain a strong presence on the floor and support the team during busy periods

Create memorable guest experiences and confidently handle service recovery

Lead pre-shifts and reinforce service standards and product knowledge

Coach, support and develop servers, bartenders, hosts and support staff

Manage reservations, waitlists, seating flow and table turns

Keep communication strong between FOH and BOH

Support VIPs, large parties, special requests and events

Monitor labour and make staffing adjustments based on business levels

Support inventory counts and gain exposure to restaurant financial performance

Maintain FoodSafe, Serving It Right, health, safety and WorkSafeBC standards





Identify opportunities to continuously improve service and operational efficiency

The role combines hands-on floor leadership with responsibility for guest experience, service flow, reservations and developing a strong team.

What We’re Looking For

2-3+ years of restaurant or hospitality experience

Experience in a full-service, high-volume restaurant environment

Previous Supervisor, Lead Server or restaurant leadership experience

A genuine passion for hospitality and creating great guest experiences

Robust people leadership, coaching and communication skills

Confidence managing a busy restaurant floor

A positive, hands-on and solutions-focused approach

Strong organization and the ability to remain calm under pressure

POS experience; Toast is an asset

Reservation system experience; Tock is an asset

Serving It Right and FoodSafe certification, or ability to obtain upon hire

The position calls for high-volume, full-service experience and demonstrated ability to lead teams and manage service execution. You’ll have the opportunity to strengthen your skills in team leadership, guest experience, floor management, labour, inventory and restaurant financial performance while working closely with the General Manager and broader leadership team.

If you love the energy of a busy restaurant, enjoy developing people and are ready for more responsibility, we’d love to meet you!

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📌 Assistant Restaurant Manager (Fernie)
🏢 Infinity Group
📍 Fernie