Elevate your career with Worldwide Flight Services as a Passenger Services Supervisor. Oversee daily operations, lead a dynamic team, and ensure world-class service in a fast-paced environment.
In this supervisory role, you will manage passenger service agents, focusing on compliance with airline procedures and safety regulations. With over two years of experience in passenger services and one year in a supervisory position, you’ll handle customer escalations while promoting exceptional service standards. Your leadership will be critical in coordinating effective communication among departments to guarantee smooth flight operations.
Key Responsibilities:
• Supervise agents during check-in and boarding processes




• Ensure compliance with TSA regulations and safety protocols
• Provide coaching to maintain service quality
• Resolve customer complaints and operational issues
• Monitor staffing levels and adjust assignments accordingly
Requirements:
• High School Diploma or GED
• 2+ years in passenger services or customer service
• 1+ year of supervisory experience
• Solid communication skills
• Ability to lift up to 50 pounds
Lead a team dedicated to excellence while enhancing your skills in the aviation sector with WFS.
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📌 Passenger Services Supervisor at WFS (St. Thomas)
🏢 Worldwide Flight Services (WFS)
📍 St. Thomas