Advisor Service Representatives provide aligned support to Advisors concerning our mutual fund dealer (Quadrus) policies and procedures. This is a service-oriented role, with no sales component.

Temporary Full Time

Our hours of operation are Monday to Friday, 8:45am to 5:00pm. That’s right, no late evenings or weekends! Responding to inquiries from Quadrus representatives and clients via phone, fax and e-mail Investigating complaints and issues, including research with fund companies Achieving service standards and working to ensure compliance with National Instruments Building rapport with advisors and their local leaders and field contacts Persistence in ensuring prompt resolution of customer concerns Bilingual (French/English) an asset This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.



We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.We’re committed to supporting our employees through every stage of their career.

Here’s what you can expect as a full-time or part-time permanent team member: ~ Flexible health and dental perks,plus a $5,000 mental health benefit to support your well-being. ~ Time Off: In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day. ~ Financial Security: Company-matching pension plan,share ownership program andadditionalinvestment options. ~ Employee recognition programs, service milestone celebrations, employee discounts and more! ~ We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Customer

Service and Administration

📌 Advisor Service Representative - 12 Month Contract (London)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 London