Lead field operations as a Field Operations Manager with Brandt in Lively, Ontario. Drive customer support strategies and improve parts operations while working collaboratively with branch teams.
As a pivotal part of Brandt’s operations, you will oversee effective execution of customer support business plans across multiple locations. The role demands a solid ability to review financials, build succession plans, and develop performance improvement strategies for each branch. Emphasizing 5S and Lean principles will be crucial to foster operational efficiency.
Key Responsibilities:
• Execute customer support business plans and strategies • Build and guide succession plans for branch key roles • Conduct monthly financial reviews with store teams • Develop actionable plans for department performance improvement • Ensure compliance with dealer audit criteria
Requirements: • Knowledge of heavy machinery dealer practices • Understanding of customer support processes for parts • Strong skills in communication and conflict resolution • Proficiency in financial acumen and branch operations • Ability to educate managers on financial principles
Inspire operational excellence and support your teams in effective parts management at Brandt. #J-18808-Ljbffr
📌 Field Operations Manager in Lively (Greater Sudbury)
🏢 Brandt
📍 Greater Sudbury
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