15 Sep
|
Plaza Kia
|
Upper Onslow
15 Sep
Plaza Kia
Upper Onslow
Automotive Service Manager Pay Rate: $60000 - 80000 per year Truro Nissan Join a dealership where culture drives performance! We’re not just about cars – we’re about people. Our Nissan dealership in Truro is proud to have built a reputation for excellence, honesty, and team spirit. We are currently seeking a dynamic and customer-focused Automotive Service Manager to lead our high-performing service department and continue delivering exceptional experiences to our valued clients.
Why Work With
Us? At our dealership, culture isn’t just a buzzword – it’s how we operate. From team barbecues and community involvement to celebrating wins together, we believe a positive work environment leads to better service, happier staff, and loyal customers.
We offer: A team-first, supportive atmosphere Modern, clean service facilities A loyal customer base Ongoing professional development Full advantages package Competitive salary with bonus structure About the Role As the Automotive Service Manager , you will oversee the day-to-day operations of the service department. You’ll be responsible for managing a talented team of technicians and advisors while ensuring a smooth, efficient, and customer-centered experience.
Your leadership will play a key role in meeting business goals, enhancing customer satisfaction, and fostering a fun, accountable workplace culture.
Key Responsibilities Lead and motivate service staff, including technicians, advisors, and support staff Oversee scheduling, workflow, and service operations to ensure timely repairs and maintenance Monitor KPIs and drive profitability, efficiency, and customer satisfaction Resolve customer concerns with professionalism and care Recruit, train, and develop team members Ensure all safety, environmental, and OEM standards are met Collaborate with parts and sales departments to ensure seamless customer experiences Maintain a high level of dealership standards and customer service excellence What We’re Looking For Proven experience in a leadership role in an automotive service department (Nissan or import brands a plus) Strong technical knowledge and a customer-first mindset Excellent communication, leadership, and organizational skills Experience with dealership management systems (CDK, Reynolds & Reynolds, etc.) Valid driver’s license with a clean driving record Red Seal certification or equivalent experience is an asset
📌 Automotive Service & Parts Director (Upper Onslow)
🏢 Plaza Kia
📍 Upper Onslow