You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights.

At Sun

Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Our Contact

Centre agents have the privilege of speaking to millions of Canadians each year. In each call, they can make an immediate difference in the lives of our Clients and advisors.

Weekday Schedule: Enjoy a Monday to Friday work week with shifts between 8AM to 8PM. Shifts vary from 8AM to 8PM and require full availability between these hours.

Competitive Compensation: Competitive salary starting at 27,95$ per hour, plus an annual bonus based on objectives. Hybrid position with 2 days in office per week.

Flexible

Advantages program from the day you join, Employee & Family Assistance Program, Defined Contribution Pension Plan, Stocks Ownership & Wellness Programs.

Vacation: 3 weeks' vacation, floater days, care days and more!

Career Growth: Ongoing training and development opportunities to advance your career. Our supportive leaders are looking for talented customer service individuals that will: Help Clients and advisors with questions about our products, services, policies and claims through inbound calls.



Analyze and find solutions to client problems in a friendly and proactive way.

Provide

Clients and advisors with additional information on Sun Life's products & services in support of their financial and health goals. Ensure our Clients and advisors have the right information taking the right amount of their time. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if lived or travelled outside of Canada for 6-consecutive months during the last 5 years , and you must account for all activities during this time.

The Base

Pay range is for the primary location for which the job is posted. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected] are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

Call Centre Posting End

Date

📌 Bilingual Customer Service Associate - Spanish/English (Montreal)
🏢 Sun Life Québec
📍 Montreal