Maplesoft Group is seeking a Bilingual Customer Service Representative for a 6-month contract prospect in a hybrid role based in Montreal, QC. The CSR will support active and retired benefits participants via phone, chat, and email in French and English, ensuring accurate information and timely resolution of inquiries.
The role emphasizes professional communication, ability to handle high-volume interactions, and collaboration with internal teams to address more complex requests.
📌 Bilingual Customer Support Specialist (French/English) (Montreal)
🏢 Maplesoft Group
📍 Montreal
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