Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem.

We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. We're a fast-growing public company where no one is a bystander. We partner across the business to maximize yield, accelerate ad revenue growth, and improve operational efficiency.

Our work blends strategic planning, rigorous data analysis, and modern tooling to optimize the monetization of advertising inventory and unlock actionable insights for our stakeholders. Roku is seeking a Business Automation Manager, International to join our Business Automation Team, serving as a champion for international operational needs within the advertising business. This role ensures that operational requirements across Roku's key non-US markets — including Canada, Mexico, the UK, and Brazil — are consistently represented and prioritized alongside the broader product and automation roadmap.

Unlike traditional tool-owner positions, this role is broad by design, acting as an end-to-end liaison across the full advertising campaign lifecycle spanning CRM, OMS, creative, reporting, and billing. The successful candidate will collect, prioritize, and drive enhancement requests specific to international operations while delivering training, ongoing application support, and process documentation. This person will also periodically extend support to the broader Salesforce Platform Team's software development lifecycle, including leading user acceptance testing and authoring user guides for wider rollouts.

For Ontario

Only - The estimated annual base salary for this position is between CAD 94,600 - CAD 108,300. This role is eligible for health insurance, equity awards, life insurance,



disability benefits, parental leave, wellness benefits, and paid time off. AI agents and smart tools help power drafts, analysis, and repetitive workflows, while our people bring direction, judgment, and accountability.

We value curious, adaptable builders, who can show how they've used AI, agents, or automation to move faster, improve quality, and scale their impact. Strong candidates know how to frame problems, guide AI-assisted work, check the output, and learn quickly. Serve as the primary point of contact and advocate for international operational needs, championing them consistently with Product Management and business stakeholders Act as an end-to-end system and process liaison across the full campaign lifecycle, spanning Salesforce, OMS, billing systems, creative tools, and data management platforms Collect, prioritize, and rank enhancement requests specific to international operations Lead training on existing processes and workflows for end users Own the ongoing service and support of international-supporting applications and the workflows surrounding them Support the software development lifecycle, including administering user acceptance testing and authoring guides, for international-specific rollouts and initiatives Extend support, as needed, to the broader SFDC platform team's software development lifecycle, including UAT and documentation, with non-US responsibilities taking precedence Establish, implement, and service operational changes in close collaboration with peers, Product Management,



and business stakeholders Continuously assess opportunities to modernize and mature international operations and drive plans to close gaps as they are identified What experience would help someone be successful in this role at Roku? ~4+ years of experience in business operations, automation, order management systems, or a related field within the advertising industry ~ Strong understanding of the digital and CTV advertising industry, with a desire to align processes and solutions to drive business outcomes across multiple international markets ~ Skilled at identifying upstream and downstream effects of changing data contracts and integrations across Salesforce, OMS, billing, creative, and DMP tools ~ Demonstrated ability to operate as a broad, cross-functional liaison rather than a single-tool owner, managing ambiguity across a wide surface area ~ Strong analytical skills with the ability to identify patterns and insights from troubleshooting data across multiple systems and markets ~ Excellent written and verbal communication skills, with a strong ability to document processes, lead training, and influence stakeholders ~ Ability to work collaboratively across teams and effectively manage multiple priorities in a fast-paced, evolving setting Roku foster an inclusive and collaborative environment where teams generally work in the office Monday through Thursday.

Fridays are generally flexible for remote work, except for employees whose specific roles or assigned office location require five days' a week attendance. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs.

We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

📌 Business Automation Manager - International (Toronto)
🏢 Roku
📍 Toronto