Care Supervisor (RPN/ RN) - Hamilton CBI Home Health CBI Home Health supports people at home and in the community. We are one of Canada's leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity.

Come find out why we have been recognized by Deloitte as one of Canada's Best Managed Companies for the 15th year in a row.

Because Your Care

Matters. CBI Home Health is looking to hire Care Supervisor in Hamilton.

Salary Range: The salary range for this position is $70,000 - $75,000 per year.

Vacancy Disclosure: This job posting is for an existing vacancy. We currently have one 12-month contract role covering a maternity leave. Why CBI Home Health? You'll enjoy a flexible schedule that allows you to achieve your goals at work and at home.

As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day. Full-time - Working hours will be Monday- Friday from 8:30am to 4:30pm Comprehensive benefits package including extended medical and dental coverage Employee and Family Assistance Program Paid orientation, training and development with opportunities to grow your career Nurses may be eligible through the Community Commitment Program for Nurses (CCPN) As a Care Supervisor within our CBI Home Health team, you will lead a group of direct care providers to ensure that clinical service delivery meets or exceeds standards set by CBI Home Health/We Care and external stakeholders.



Showing the way as a Regulated Health Skilled (RN or RPN), you will develop and customize care plans to meet the patient’s individual needs, as well as supervise direct care providers (field staff), PSW's, unregulated staff (delegating tasks) in the provision of services that align with their scope of practice, with a focus on ensuring service and clinical excellence.

As a Care Supervisor, You Will Complete a comprehensive care assessment in a timely manner, utilizing tools, forms and process as aligned with established policy and procedure guidelines Document all required information, including any information pertinent to the client status and care planning same day of visit Ensure Patient and Care Provider safety by accurately assessing risk using tools provided Ensure that care plans meet individual patient’s needs, and that the Care Provider has the knowledge, skills and expertise to fulfill the plan Reassess patients at interim visits to ensure the service plan continues to be appropriate Be responsible for investigation, resolution and reporting of all customer related complaints Promote service delivery excellence through effective on-boarding, mentoring, coaching and performance managing of field staff,



including performance reviews Ensure all team members are aligned to the Key Accountabilities of their role and are meeting performance expectations Participate actively in meeting or exceeding utilization, retention and engagement expectations of field staff/care providers Respond to identified staff training needs with action plans to resolve gaps, minimize risk and ensure service delivery excellence Ensure all internal and external reporting meets or exceeds all standards and expectations of CBI Home Health, external stakeholders and the associated Regulatory Body Actively identify potential risks with internal stakeholders to mitigate and/or manage risk, with particular attention to missed visits and clinical care Ensure policies and procedures are enforced and reflect best practices. Complete daily administrative tasks, including performance management Following CBI policies and procedures and OHAH contractual obligations Possess a current registration with College of Nurses of Ontario (CNO) as a Registered Nurse or Registered Practical Nurse Have 2 years of supervisory experience and/or experience in the home health service delivery Be able to effectively establish and build rapport with clients and care staff Possess a valid Ontario driver's license with access to a reliable vehicle with ability to travel in community Have the ability to provide best possible solutions to problems that align with policies and uphold best practices Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process.

Artificial

Intelligence is not used to evaluate, rank, or select candidates. CBI Home Health is committed to a diverse, equitable, and inclusive workplace.

📌 Care Supervisor (RPN/RN) - Hamilton (Canada)
🏢 CBI Home Health
📍 Canada