Client Advisor (Keyholder), Holt Renfrew Bloor The Client Advisor acts as a trusted ambassador of the brand, responsible for delivering best-in-class client service while achieving individual sales goals. This role focuses on cultivating meaningful client relationships, leveraging product expertise and selling ceremonies, and contributing to boutique performance through a strategic, client-centric approach. Build, manage, and grow a personal client portfolio with a focus on retention, reactivation, and lifetime value Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including, Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADS) Act as a brand ambassador both within and beyond the boutique environment Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication Strategically develop and nurture a local and international client base through personalized outreach, appointment setting, and consistent follow-up Support floor moves, merchandising, visual merchandising, and housekeeping as needed Help locate merchandise at other Boutiques for clients, accurately process charge-send sales per Company guidelines Responsible for individual stock assignments, including organizing stock on floor and in the heart of the house Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and following operating procedures Assist in packing or wrapping customers’ merchandise, when necessary At least 3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environment Provide outstanding customer service including in person, over the phone and through electronic communication Ability to work wide-ranging hours/days, including nights, weekends,



and holidays as needed Ability to operate all equipment necessary to perform the job, including phone systems, cash register, sensor-tag remover, computers, and all other office equipment.

The selected candidate will be offered an hourly rate within the range of $24-$26 per hour plus commission eligibility Christian Dior Inc. offers comprehensive benefit plans such as medical, dental, vision, paramedical coverage of $1,250. annually, and short and long-term disability Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations.

Christian Dior

Couture, the House of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”.

Christian Dior

Couture is part of the LVMH Group, where People Make the Difference. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.

Christian Dior

Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment. “Live with passion,” wrote Christian Dior. Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. His visionary spirit celebrated and enchanted women the world over.

In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.

📌 Client Advisor (Keyholder), Holt Renfrew Bloor (Toronto)
🏢 LVMH Group
📍 Toronto