Do you enjoy building long‑term client relationships, guiding customers through their options, and making sure they feel supported every step of the way? In this Customer Care Specialist role, you will be at the heart of the after‑sales experience at FARO CREAFORM. You’ll act as a trusted partner for our customers, helping them fully understand the value of our service offerings while strengthening loyalty and long‑lasting relationships.

Continuous training and coaching to support your development Flexible work schedules Build and maintain strong relationships with existing customers by following up on sales opportunities and recommending the most relevant solutions from our service and product Participate in regular account reviews, ensuring all relevant customer information is shared to support informed and strategic decision‑making Support the management of major accounts, including the preparation of customized proposals Manage day‑to‑day sales operations such as quote creation, chance tracking, order entry and confirmation, customer record creation, and credit checks within the CRM Deliver a consistent, high‑quality customer experience that reinforces satisfaction, loyalty,



and retention What Will Help You Succeed At FARO CREAFORM College diploma in business or a related field (preferred) Minimum of two years of experience in sales or customer service Comfort using or learning CRM and business tools such as Salesforce, Microsoft Office, or similar platforms Strong communication skills combined with a sales‑oriented and customer‑focused mindset Ease working with administrative tasks, numbers, and structured processes Demonstrated ability and willingness to use AI tools to improve productivity, decision‑making, work quality, and to reduce costs.

Currency: CAD Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.

We use differentiated technology solutions to solve our customers’ most complex challenges. Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility.

📌 Client Care / Customer Service Representative (Levis)
🏢 AMETEK
📍 Levis