Lead customer success with Google Cloud as a Technical Account Manager II. Drive implementation journeys, advocate for customer needs, and manage cloud adoption across organizations.

In this pivotal role, you will leverage your extensive experience to guide stakeholders through their Google Cloud transformation. With a robust focus on customer engagement and technical implementation, you will develop and maintain relationships that foster business understanding. Your expertise in managing cloud operations will be crucial as you navigate customer needs and improve adoption rates.

Key Responsibilities:



• Accelerate Google Cloud adoption through implementation leadership • Advocate for customers to overcome adoption challenges • Develop stakeholder relationships and lead business reviews • Plan customer events in collaboration with multiple teams • Create best practices from customer engagements for scalability

Requirements: • Bachelor's degree in Computer Science or related field • 8 years of customer-facing technical experience • Proven skills in cloud operations and technical support • Knowledge of IT operations, networking, and service architecture • Excellent communication and client management abilities

Drive success in your role by harnessing your experience with cloud technology and customer management at Google Cloud. #J-18808-Ljbffr

📌 Technical Account Manager at Google Cloud (Toronto)
🏢 Google
📍 Toronto