Cloud Solutions Analyst This posting is for (1) current vacancy Toronto, ON | Vancouver, BC | Ottawa, ON | Calgary, AB | Halifax, NS | St John's, NL | Kelowna, BC| Prince George, BC (Detailed office location information can be found by visiting this link: 6 ($70,000 - $81,000 CAD) HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. Reporting to the Manager, Cloud Solutions, the Cloud Solutions Analyst provides operational support, planning, and engineering for CCS’s Microsoft 365 and Azure cloud environments. This role supports and enhances cloud-based collaboration, automation, and AI-driven solutions by leveraging Microsoft 365, Azure, Power Platform, and Copilot technologies.

The analyst contributes to continuous improvement through automation, low-code solutions, and responsible adoption of AI tools to improve efficiency, reliability, and user experience.

Administer

Azure cloud services and infrastructure, including identity, access, and security controls Develop, implement, and support organizational Microsoft Teams and SharePoint team sites Configure and support selected SaaS platforms, including tenant configuration, integrations, access controls, and ongoing operational support Integrate Power Automate flows with SharePoint, Teams, Forms, Outlook, and third-party systems where applicable Apply best practices for automation governance, error handling, documentation, and performance optimization Assist with testing, deployment, and lifecycle management of automation solutions Support adoption of Microsoft Copilot across Microsoft 365 applications (SharePoint, Teams, Outlook, Word, Excel, etc.) Assist in creating, configuring, and maintaining Copilot Studio agents, including knowledge source configuration, topic design and conversation flows, basic integrations and troubleshooting Demonstrate basic AI and Agentic AI knowledge, including promoting best practices, responsible AI principles,



data privacy and security considerations Collaborate with stakeholders to identify protected and valuable AI use cases Support documentation and user guidance for Copilot and AI-enabled tools Provide technical support for Microsoft core business applications and cloud services Analyze and resolve user issues related to: SharePoint Online, OneDrive, Exchange Online, Microsoft Teams, Microsoft Forms, Power Apps, Power Automate, Power BI, Microsoft Dynamics and other Microsoft services act as an escalation point for complex Microsoft 365 issues Adhere to technical standards, policies, best practices, and organizational change management processes Identify technology enhancements that improve system reliability, security, and user experience Create and maintain clear, concise technical and end user documentation for automation, AI, and cloud solutions Provide advice, knowledge sharing, and informal training to peers on Microsoft 365, Power Platform, and Copilot tools Contribute to cloud, automation, and other AI-related projects as part of the broader Digital Strategy and Technology business unit Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality. Bachelor's degree in Computer Science, Information Technology, a related field, or an equivalent combination of education, certifications, and experience. Minimum 3 years of hands-on experience administering Microsoft 365 environments, including SharePoint Online, OneDrive, Microsoft Teams, Exchange Online, and related services.

Azure services and Microsoft Entra ID (Azure Active Directory) Experience with AI technologies such as Microsoft Copilot, Copilot Studio, ChatGPT, Claude, or similar platforms.

Experience creating, configuring, or supporting AI agents, chatbots, automated workflows, or similar automation solutions.



Generative AI and AI technologies in enterprise environments Ability to gather business requirements and translate them into practical technical solutions. Demonstrated curiosity and commitment to continuous learning, particularly in AI, automation, and emerging technologies.

Familiarity with PCI compliance concepts is considered an asset. Bilingualism (French/English) is highly preferred, with French being an asset due to the organization’s nationwide operations and the need for effective communication across various regions.

We offer a competitive salary, excellent benefits and a fulfilling work environment where your efforts make a meaningful impact daily. paid parental leave health insurance At CCS, we celebrate individuality and the strength of diversity. We encourage applications from all qualified candidates, including those from equity-deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others who contribute to the richness of our organization. CCS is dedicated to employment equity and encourages applications from all qualified candidates .

In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process . We collect your personal information through forms, by phone or in person to evaluate your candidacy for the role(s) you have applied for, to contact you regarding your candidacy, and to generate anonymized recruitment-related reports. We may share your personal information with third parties, including recruitment consultants, within or outside your province or territory or outside Canada to carry out the purposes identified above, or as required by law.

We may contact you by mail, email, phone or text. You can exercise your right to access your information or have it corrected, unsubscribe from communications or withdraw your consent by selecting these options within the ADP system, or by contacting [email protected] Disclosure Artificial intelligence (AI) tools may be used to assist with certain administrative or screening tasks; We review and approve AI-assisted outputs to ensure fairness, accuracy, and alignment with our values.

📌 Cloud Solutions Analyst (Calgary)
🏢 Canadian Cancer Society
📍 Calgary