Make an impact in customer service as a Hybrid Customer Contact Representative at ICBC in Victoria, British Columbia. Provide exceptional support for driver licensing and road safety inquiries with professional empathy.

ICBC is seeking a Customer Contact Representative II for a permanent part time position. This role demands a minimum of 2 years of customer service experience, particularly in a call center environment. You will handle inquiries while thriving in a fast-paced and collaborative contact center. Join our dedicated team focused on serving British Columbians.

Key Responsibilities: • Respond to customer inquiries with professionalism • Provide accurate information on driver licensing issues • Support road safety initiatives through customer education • Deliver exceptional service in a team-oriented environment

Requirements: • At least 2 years of customer service experience • Strong call center background preferred • Excellent communication and analytical skills • Ability to manage inquiries in a busy environment • Willingness to sit for extended periods

Embrace the opportunity to enhance your customer service skills with ICBC while supporting the community in Victoria. #J-18808-Ljbffr

📌 Hybrid Customer Service Rep at ICBC (Winnipeg)
🏢 ICBC (Insurance Corporation of British Columbia)
📍 Winnipeg