Partner directly with senior agency leads and Creative Operations Director to keep the department running smoothly Master logistics and resourcing frameworks supporting leaders and creative teams Manage complex calendars, proactively resolve conflicts and prioritize meetings Support team allocations and weekly capacity planning alongside Account teams Flag timeline inconsistencies and cross-reference active schedules against project benchmarks Schedule and organize internal and external meetings, presentations, travel,
appointments and reservations Coordinate office workshops and cross-departmental off-site sessions Track project deadlines and follow up on leadership meeting action items Help lead vacation coverage and approvals Handle ad hoc requests and special projects 2+ years of admin, customer service or executive support experience ~ Bonus if experience is within a creative agency ~ Demonstrates strong organizational and communication skills while managing complex calendars and logistics in a fast-paced environment. Capable of maintaining discretion and confidentiality while supporting creative teams and executives in a cooperative setting. Calendar Management Project Tracking Capacity Planning Creative Agency Experience Customer Service