Provide exceptional customer service at Lee Valley Tools' Kingston pop-up store. Engage with customers, process transactions, and assist with orders in a supportive retail environment. As a Customer Advisor I, you will report to the Store Manager and focus on delivering high-quality service for customer inquiries and orders.

Your role involves processing payments, managing exchanges, and helping customers locate products. You will work in a friendly atmosphere that values learning and development while supporting Lee Valley's commitment to quality products. Key Responsibilities:

- Process in-store payments while adhering to cash handling procedures
- Assist customers with locating items in the showroom




- Handle returns and exchanges per established guidelines
- Manage customer orders and ensure accurate fulfillment
- Engage customers upon entry and address inquiries

Requirements:

- 1 to 2 years of retail experience preferred
- Knowledge of woodworking or gardening is a strong advantage
- Ability to follow set procedures and learn quickly
- Basic instruction needed for current processes
- Commitment to customer service excellence

Leverage your skills in a rewarding retail environment while enhancing customer experiences at Lee Valley Tools.

📌 Customer Advisor at Lee Valley Tools (Kingston)
🏢 Lee Valley Tools
📍 Kingston