Legacy Distributors Inc. is focused on providing the highest quality food products from around the world to the retail, food service, and industrial markets. We are importers, exporters, and distributors of some of the finest food products available and Ontario’s leader in bakery items. Our partner brands include Upper Crust, Boulart, English Bay, Calla Foods, Ace Bakery and many other fine brands.

We are committed to meeting the needs of persons with disabilities. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided. When your interview is being scheduled, please advise the recruiter of how we might be able to support your participation.

The position is part of the Customer Service team and will assist customers interested in our products and be responsible for assisting customers online and over the phone, informing customers of our products and submitting their orders. Strong communication skills (oral and written, with above average customer service skills are required. Receive and process sales orders received via telephone, e-mail or fax.

Record customer issues/complaints and follow up required.



Provide service and information to the sales force (i.e. stock status, item details, promotional details, delivery status, etc.). Process of EDI orders.

Process customer return/credit requests. Handle and track all customer calls/enquiries/complaints. Other duties and special projects as requested.

High School

Diploma required with minimum of 1 years’ experience working in a customer service / sales administration setting. Excellent interpersonal, written and oral communications skills in English, French an asset. Proficiency in MS Office required.

SAGE50 and EDI experience an asset. Excellent customer service oriented attitude with ability to get along with diverse personalities and communicate effective with customers and all levels of Tree of Life associates. Must be tactful, mature and flexible with good reasoning abilities and sound judgement.

The base compensation range for this role is$40,000 CAD - $45,000 CAD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. #

📌 Customer Service Associate (LEGACY) (Vaughan)
🏢 Tree of Life Canada
📍 Vaughan