About Bells Of Steel Inc. At Bells of Steel, our mission is to make fitness and strength training approachable, affordable, and fun. We design and manufacture high-quality strength and exercise equipment for home gym owners and fitness professionals, helping people of all experience levels achieve their goals.

At Bells of Steel, our mission is to make fitness and strength training approachable, affordable, and fun. We design and manufacture high-quality strength and exercise equipment for home gym owners and fitness professionals, helping people of all experience levels achieve their goals. If you enjoy a quick-paced, no-BS environment and want to help shape the future of strength training, you’ll fit right in.

Customer

Centricity – Always Spot the Customer Everything we do is focused on helping our customers succeed. We lead with empathy, build trust through action, and create value for both external and internal customers. Is "I’ll figure it out and get it done" your personal motto?

Are you passionate about fitness, a bit of a gear nerd, and the kind of person who genuinely likes sorting out problems for people? We're a rapidly growing e-commerce company selling fitness equipment across Canada and the USA, and we're looking for a knowledgeable Customer Support Representative to join our team. Whether a customer has a question about an order, a logistics hiccup, or needs a hand figuring out the right gear,



you're the person who makes it right — over the phone, over email, and sometimes hands‑on in the showroom.

We hire self‑stagers and then get out of their way — problem‑solving, initiative, and ownership are the name of the game here. We're looking for someone who knows fitness equipment — either you already know Bells of Steel, or you've got a solid handle on the kind of gear we sell — and who's comfortable on the phone and in an email ticketing system. This is a seasonal position from October 2026 to February 2027, with the potential to transition to full-time based on business needs Answering customer phone calls and resolving their issues Working through customer support tickets in our help desk Creating sales quotes for customers who need themHandling order returns in our warehouse You'll work mostly remotely, but we get together for team meetings and occasional in‑person workdays — and the warehouse side of the role means some on‑site time — so you'll need to be local.

Core hours are Monday to Friday, 8:00 AM to 4:30 PM MST/EST, with occasional additional weekend coverage as business needs require. Some of the software you'll be using Comfortable on the phone and confident working in an email ticketing system 50,000 - 54,000 CAD per year(Calgary) 50,000 - 54,000 CAD per year(Toronto) #

📌 Customer Support Representative (October to February) (Calgary)
🏢 Stichting Mission on Wheels
📍 Calgary