NTT DATA BCU is looking for a Deskside Technician in White Rock, British Columbia. This in office and remote support role involves resolving IT issues and configuring various systems. As a Deskside Technician, you will handle service requests and directly resolve technical problems.
Candidates should have experience with desktop support, application packages, and printer support. The position requires effective troubleshooting skills and is ideal for those looking to support users through various technical challenges. Key Responsibilities:
- Complete service requests and resolve technical problems
- Install and configure hardware, software, and peripherals
- Provide instruction to users in systems and applications
- Identify and resolve underlying technical issues independently
- Provide feedback on processes and potential system problems
Requirements:
- 1-2 years of desktop/software and hardware support experience
- Familiarity with Office 365 and Active Directory
- Reliable transportation and a valid driver's license
- Must lift equipment weighing up to 20 kg
- Full vaccination as per policy required
Become a key player in providing technical support to enhance user experience.
📌 Deskside Technician in White Rock
🏢 NTT DATA North America
📍 White Rock
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