Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, straightforward, smart and accessible.

Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Director, Product Management, Enterprise Loyalty Consulting Mastercard’s Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. By integrating proprietary data, cutting-edge technology, expert insights, and strategic expertise, Services plays a critical role in driving Mastercard’s differentiation and business growth.

The Consumer

Acquisition & Engagement team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Mastercard is looking for a Director, Product Management, Enterprise Loyalty to drive growth of global Consumer Acquisition & Engagement (CA&E;) consulting. In CA&E;, we help clients build stronger and more profitable relationships with their customers through our combination of data, technology platforms, marketing capabilities, and expertise.

Consulting plays a critical role in delivering outcomes for our clients through our trusted advisory that additionally draws in the right solutions from CA&E; to solve our clients’ needs. The Director, Product Management, Enterprise Loyalty Consulting will help shape the Enterprise Loyalty consulting vision. You will partner closely across Product, Marketing, Sales, Delivery, regional teams and external partners to build joint solutions, clear product narratives,



strengthen go-to-market execution and ensure we deliver measurable value for clients, consumers and Mastercard.

Strategy: Help define the vision and product strategy for Enterprise Loyalty consulting Go-to-market: Streamline our overall positioning and narrative to ensure our Enterprise Loyalty solutions are reaching clients effectively. Collaborate with product and sales to develop narratives that resonate in the market, and partner with our regional teams to build adoption and pipeline in local markets.

Market Insights: Maintain awareness of competitive trends, emerging rewards models, partner ecosystems, and broader loyalty innovation across global markets Product development: Support business case development, pricing inputs, packaging recommendations, and commercialization planning for new and enhanced consulting capabilities. Manage a product roadmap that balances short-term priorities with long-term aspirations.

Experience in a matrix organization structure, managing and building relationships with internal and external stakeholders effectively Consultative mindset with the ability to craft compelling, customer-tailored narratives Deep knowledge in financial institutions, payments, and marketing In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] not include any medical or health information in this email.

Corporate Security Responsibility

Abide by Mastercard’s security policies and practices; In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. Toronto, Canada: $150,000 - $234,000 CAD #

📌 Director, Product Management, Enterprise Loyalty Consulting (Toronto)
🏢 Mastercard
📍 Toronto