Lead payment processing and collections as the Payments and Collections Manager with FortisBC in British Columbia. This full time temporary role drives operational excellence while enhancing customer satisfaction.

As a Payments and Collections Manager, you will guide a team dedicated to resolving disputes, handling collections, and ensuring smooth payment processes. With a focus on continuous improvement, your leadership will foster collaboration and innovation across departments. Your efforts will significantly impact service quality while supporting a diverse team committed to FortisBC's mission of delivering renewable energy.

Key Responsibilities:



• Provide coaching and performance management to cross-functional teams • Optimize payment and collections processes for increased satisfaction • Oversee accurate billing and strong cash flow in daily operations • Manage receivables, budgets, and ensure regulatory compliance • Resolve complex payment disputes to protect revenue

Requirements: • Bachelor’s degree in business or related field • 5 years' leadership experience in payments or collections • Valid BC Driver’s License • Proven skills in budget and vendor management • Commitment to fostering an inclusive work culture

Drive operational success and customer engagement in your role at FortisBC. #J-18808-Ljbffr

📌 Payments and Collections Manager at FortisBC (Winnipeg)
🏢 FortisBC
📍 Winnipeg