Employment & Training Services BARGAINING UNIT Class 5B Level 1 85 per hourBenefitsExtended Health, Dental, LTD, Life, EAP and AccidentUnionCUPE 2936.13Closing DateInternal: The Employment Services program at the John Howard Society is funded by the Ministry of Labour, Immigration, Training and Skills Development. Its goal is to help individuals achieve sustainable employment through a comprehensive range of services, including Information and Resource support, Client Service Planning and Coordination, Job Search assistance, Job Matching and Placement, and Job Retention support. The Employment/Employer Advisor plays a key role in delivering client-centered services within this performance-based program.

Services are delivered through in-person, community-based, and itinerant models, in alignment with agency and funder standards.

Key responsibilities include conducting intake interviews and assessments, developing individualized employment and training goals, and providing targeted interventions including intensive life stability and follow-up supports where needed to promote job readiness and long-term employment success. Provide case management, interventions, and referrals to life stabilization supports that align with employment and training goals. Deliver career development services and guidance, including referrals to relevant education and training pathways.

Implement job retention strategies and provide coaching to support employment maintenance and life stability. Plan and deliver employment-related workshops and certification training (e.g., Smart Serve, Basic Food Safety),



offering current labour market information and workplace orientation. Provide services at office locations, in the community, or at designated itinerant sites to ensure accessibility and flexibility in service delivery.

Manage a high-volume caseload of clients from diverse backgrounds, maintaining a strong focus on achieving high performance targets set by funders. Conduct regular monitoring and follow-ups to assess progress, promote job retention, and adjust service plans as needed. Record and track client data and outcomes to support internal evaluation and funder accountability.

Community, Administration & Other Conduct job development activities, including employer outreach, relationship building, job matching, job carving and placement, and advocacy for clients, particularly those facing significant barriers to employment. Actively contribute to the promotion and outreach of JHS employment and training programs within the community. Foster and maintain collaborative partnerships with employers, community agencies, and service providers.

Make appropriate referrals to community and employment services, ensuring alignment with JHS service standards and values. Participate in staff meetings, planning sessions, and training activities as required.



Post-secondary education in Social Services, Career Development, Human Resources or related field.

Experience in employment and general counselling with a strong understanding of pre-employment support strategies, community resources, employment-related legislation and labour market resources. Proven success working with diverse populations, including youth, newcomers, internationally trained professionals, recipients of OW, EI, and ODSP, the long-term unemployed, and individuals with disabilities.

Experience with EOIS-CaMS and other data management systems is an asset. Proficiency in Windows, Office 365 applications, and computerized career/job search tools. Proficiency in social media platforms such as Facebook, X, Instagram, Hootsuite, and Wordpress.

Solid self-management and organizational skills for efficient project goal attainment within tight timelines. Ability to work in an environment that requires data collection, meeting deadlines, and achieving high volume targets. Ability to be flexible and adaptable in supporting team members and service users when/where required Requires managing a high-volume caseload while maintaining quality service delivery.

Travel to community locations and itinerant service sites is required. Interacts with the public, clients, staff, visitors, and staff from other organizations. Physical activity could include walking, standing, sitting, and lifting.

Manual dexterity required to use desktop computer and peripherals. Flexible hours as required. #

📌 Employment Advisor (Perm) (Whitby)
🏢 John Howard Society of Durham Region
📍 Whitby