PLEA Community Services is currently seeking a Temporary Full-Time Family Support Worker for our Asante team located in Maple Ridge. This temporary fixed-term contract is proposed to start on September 21, 2026, and end on September 30, 2027.

The Family Support

Worker gathers information relevant to the participant’s neurodevelopmental concerns, needs and risks by interviewing, observing behaviour, meeting with caregivers and service providers and using a variety of inventories, checklists and questionnaires. They provide referrals, support, guidance and problem solving to participants to address issues related to FASD and other neurodevelopmental concerns. Goals include skill building, emotional support and feedback to participants.

Hours of Work: The usual hours of work in this position are Monday to Friday based on a flextime scheduling arrangement, including days and evenings, of 35 working hours per week. Flextime scheduling arrangements allow employees to pick the start/end times of their shifts to meet client needs. Shifts must include the program's core hours of 12:00pm to 2:00pm (the daily straight-time maximum is set as per agency policy).

Two-year diploma in a related human/social service field. PLEA is an accredited, charitable community services organization that has operated throughout BC for more than 40 years. We deliver community-based services and specialized supported homes to children, youth, adults and families facing significant challenges in their lives.

As a result, we have a strong reputation for helping those we serve to overcome the challenges they face and lead fulfilling lives. Gather information relevant to the participant’s neurodevelopmental concerns, needs and risks by interviewing, observing behaviour, meeting with caregivers and service providers and using a variety of inventories, checklists and questionnaires. Assess the information gathered to identify participant problems,



assessment and service needs.

Provide support, guidance and problem-solving to participants and to address issues related to neurodevelopment in an individual or group setting using techniques such as active listening, conflict resolution, basic group counselling techniques and psycho-educational group methods to resolve the identified problems, needs and risks. Participate in the development, modification and evaluation of participant service plans with the integrated case management team. Participate in integrated case management meetings on a regular basis to report participants’ activities and progress.

Provide information on and referral to other community service providers, resources and professionals as required. Provide neurodevelopmental skill building to participants on issues such as parent-child interaction, child development, strengths-based supports, and behaviour management. Provide emotional support and feedback to participants.

Liaise with and/or promots the interests of participants with other community service providers, professionals and school personnel as required. Demonstrated proficiency in teaching others and an ability to work collaboratively with families/caregivers and networks that provide support to participants. Solid interpersonal skills and the demonstrated ability to build trusting and effective relationships with participants, families/caregivers, agency staff, and professionals.





Demonstrated ability to be sensitive and understanding of individuals’ social realities including issues of race, culture, religion, gender identity/expression, sexual orientation, poverty and lifestyle. Knowledge of community resources and approaches that promote the child and family’s strengths and resources in order to improve the functioning of the participant and family and foster a strength-based approach to the individual's development and alcohol-related diagnosis.. Knowledge of Microsoft Office suite and database systems.

Eligibility to enroll in health/welfare benefits on the first day of the month following the completion of the probation period, including access to the annual physical activity fund (for fitness-related items or activities) and the annual education fund (to take part in career-related courses or training events). Access to the Employee and Family Assistance Program (EFAP): confidential and voluntary counselling support services and wellness resources for employees and their immediate family members.

Perkopolis membership: an exclusive discount program for a variety of products and services (clothes, furniture, dining, auto, events, etc.) Agency-Sponsored Social Events (i.e., summer barbecue, annual holiday party, and team days). PLEA offers the Municipal Pension Plan to eligible employees as per the plan’s criteria.

Satisfactory Criminal Record Clearance

Must possess a valid Basic First Aid certificate (formerly OFA Level 1) or be willing to obtain one prior to hire. Must have access to a personal vehicle for work-related travel. This position requires travel in the Lower Mainland and the Fraser Valley. Must possess and maintain a valid Class 5 and 7N B.Driver's License and suitable driver's abstract/claims history.

Note: PLEA conducts primary source verification of applicant's credentials including education, training, work history, and licensure.

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📌 Family Support Worker (Temporary Full-Time) (Maple Ridge)
🏢 PLEA Community Services Society of BC
📍 Maple Ridge