East Coast Credit Union Are you ready for a new career journey at Nova Scotia's largest credit union? Join our dedicated team at East Coast Credit Union, where commitment to community, member satisfaction, and financial excellence are the foundation of everything we do.

East Coast Credit

Union is a community-driven financial institution committed to a better banking model. A credit union is like a bank in many ways, but with cooperative ownership and special focus on people, not profits. We redefine the definition of local and bring Nova Scotians from many regions together with honest lending, savings, and investment products. Be part of an organization committed to fostering growth and empowering individuals on our team and in our East Coast community.

East Coast Credit

Union is looking for a Financial Services Associate to join our team in HRM! Reporting to the Assistant Manager, the Financial Services Associate acts as a trusted advisor, providing personalized financial solutions to support members’ everyday banking and personal lending needs within their authorized limits, while seamlessly referring members to specialized team members when appropriate. An outstanding culture and opportunity to join an engaged and community-focused team.

Competitive compensation ($52,132.28 – $61,332.67) and performance-based incentives. Generous benefit package including a Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan. Tuition reimbursement, training, and personal development.

Employee perks such as annual wellness credit; reduced rates on employee loans/mortgages and paid volunteer time. Assist members with digital banking tools such as online banking, mobile apps, and e-transfers.



Promote and provide a full range of personal banking products including chequing and savings accounts, credit cards, registered products (RRSP, TFSA, RESP), term deposits, overdrafts, and personal loans (within approval limits).

Educate members on investment products and services, interest rates, and market trends.

Support Credit

Union campaigns, initiatives, and sales targets by identifying opportunities for cross-sell, up-sell, and referral. Conduct lending interviews, assess member needs, and verify credit and personal information. Maintain awareness of lending policies, procedures, and regulatory requirements.

Ensure compliance with anti-money laundering (AML), privacy, and regulatory standards. Participate in branch meetings, sales huddles, and training programs to stay current on procedures and product knowledge. Support branch activities, community initiatives, and team goals.

A certificate or diploma in Business Administration, supplemented by one to three years of sales and service experience, ideally within the retail banking or broader financial services industry.

Experience in lending or credit is considered a strong asset. Passionate about providing exceptional customer service A strong communicator with lending and relationship building skills with the proven ability to exercise sound judgment, and discretion. Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

At East Coast Credit

Union, we believe everyone has potential.

At East Coast Credit

Union, we are passionate about creating a diverse, equitable, and inclusive workplace and believe a diversity of perspectives, experiences and backgrounds benefit our employees, our members, and our communities.

East Coast Credit

Union is committed to providing access, equal chance, and accommodation for individuals with disabilities. ca or by phone at (phone hidden) #

📌 Financial Client Services Specialist (Dartmouth)
🏢 East Coast Credit Union
📍 Dartmouth