Hours: Mostly day shifts (8:30 am to 5:00 pm), with 1 evening (Thursday 11:00 am to 7:00 pm) and 1 Saturday (10:00 am to 3:00 pm) on alternating weeks. Reporting to the Retail and Building Manager, as the Receptionist you will ensure visitors are properly greeted and receive excellent service. You also answer telephones and respond to email inquiries, and perform other administrative duties.
Acting as the first point of contact for building visitors and ensuring they receive excellent customer service. Answering telephones, handling all inquiries and requests, providing general information and/or routing calls to the appropriate destination. Coordinating the front office by managing incoming and outgoing mail, scheduling courier services, reserving meeting rooms, ordering and maintaining office supplies.
Ensuring the reception area is tidy and presentable and forms/brochures are sufficiently stocked. Other administrative duties as required. High school Diploma, or equivalent.
Minimum 6 months of experience in a reception or administrative role.
Satisfactory verification of criminal record check. Comfortable using office equipment and Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint). Staying current with technical job skills.
You primarily work in retail sales setting during regular business hours with 1 evening and 1 Saturday on alternating weeks. Overtime may occasionally be required. The company’s products include flooring for current home construction, multi-family housing, retail, insurance, hospitality, light commercial and heavy commercial flooring.
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