Lead transformation initiatives at Canada Life as a Process Excellence Manager. Drive efficiency and improve quality through innovative operational strategies and process re-engineering across multiple business units.
Reporting to the Director of Process Excellence, you will be responsible for enhancing operational excellence in core areas. Your role will include developing operations blueprints, improving customer experience, and ensuring business resilience. Your work will directly affect customer satisfaction, quality improvements, and reduced operational costs.
Key Responsibilities:
• Create operational blueprints and strategic roadmaps • Drive improvements through process re-engineering • Lead strategic initiatives across business functions • Oversee the process analysis cycle from assessment to control • Develop data-driven business cases for initiatives
Requirements: • University degree in Industrial Engineering or similar • 5+ years in operational process improvement • Expertise in Lean Process Improvement methodology • Solid analytical and communication skills • Professional certifications in operations design
Utilize your problem-solving expertise and relationship-building skills to enhance operational processes at Canada Life. #J-18808-Ljbffr
📌 Process Excellence Manager at Canada Life (Winnipeg)
🏢 Canada Life
📍 Winnipeg
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