Elevate guest experiences at Aloft Montreal Airport as a full-time Guest Service Supervisor. You’ll be the vibrant face of the hotel, engaging with guests and ensuring seamless operations. Responsible for driving daily front office operations, the Guest Service Supervisor collaborates with the Guest Service Manager to set service standards. You will supervise registrations, train team members on procedures, and resolve guest issues efficiently.

Your role is crucial to the hotel’s social and interactive environment, creating lasting impressions for every visitor. Key Responsibilities:

- Ensure smooth guest service operations in the manager's absence
- Supervise guest registration and check-out processes
- Train team on service standards and procedures




- Promote teamwork through effective communication
- Maintain accurate room status information and resolve guest issues Requirements:
- Previous supervisory experience in hospitality preferred
- Exceptional interpersonal and communication skills
- Proficient in property operating systems and MS Office
- Ability to work flexible schedule including nights and weekends
- Thrive in a high-pressure, fast-paced environment Lead a dynamic front office team and embody the Aloft spirit for guests at Aloft Montreal Airport.

📌 Guest Services Manager (Full Time) (Montreal)
🏢 Silver Hotel Group
📍 Montreal