15 Sep
|
Kaizen Lab
|
Saskatoon
15 Sep
Kaizen Lab
Saskatoon
NEW: Opening December2026, Dakota Dunes Thermal Spa Dakota Dunes Thermal Spa is a world-classdestination featuring our NEW one of a kind INDIGENOUS themed THERMAL WATERSSPA that features expansive thermal waters, spa rituals, day spa services, andinspired food & beverage offerings.
The Head
Server or Shift Lead isresponsible for supporting the daily operations of the PrairieRose Kitchen restaurant and Red Willow Café grab 'n' go while providing leadership and direction to front-of-house team members during assigned shifts.This position ensures guests receive friendly, efficient, and high-quality service while maintaining food and beverage service standards, cleanliness, and operational procedures.
The Head
Server / Shift Lead acts as a key point of contact for employees and guests during their shift and supports the Food and Beverage Manager with daily operations; working closely with culinary, bar, guest services, and spa operations. Lead pre-shift briefings and communicatoreservations, groups, menu changes, allergies, VIPs, spa considerations, andoperational priorities. Monitor service pace, table status, guestsatisfaction, and team performance throughout the shift.
Ensure food safety, sanitation cleanlinessstandards are followed. Follow and reinforce all company health andsafety policies. Coordinate with kitchen and bar leadership ontiming, quality, shortages, and service recovery.
Complete shift handovers, closing checks, cash/POSrequirements, and incident documentation as assigned. Guide guests through menus and confidentlyexplain ingredients, dietary options, beverages, and spa appropriaterecommendations. Recognize guest cues and adapt service style toindividual needs.
Support accurate POS use, discounts, voids,complimentary items, cash handling, tip procedures, and end-of-shift reporting. Support training documentation, performancefeedback, and operational improvement. Assist with server, host, busser, andfood-runner training and mock services.
Participate in menu tastings and productknowledge training. Minimum 3years’ experience in food and beverage restaurant, café, or hospitality operations. Ability towork in a rapid-paced environment and manage multiple priorities.
Serve
ItRight Saskatchewan (SIRS) certification. Safe FoodHandling Certification is an asset.
First
Aideand CPR certification is an asset. Ability towork flexible hours, including evenings, weekends, holidays, and on-call shiftsas required. Competitive salary commensurate with experience. Performance-based incentive program. relocation may be considered from within Canada. If you are aninspiring leader ready to open and lead a premier destination spa experience,we invite you to apply online today. #
📌 Head Server / Shift Lead - SPA Saskatoon, SK
🏢 Kaizen Lab
📍 Saskatoon