C2 Employee Benefits Full Time Waterdown, ON $60,000 - $90,000 CAD per year Our client is a leading provider dedicated to delivering exceptional, client-centered rehabilitation services for individuals with reliable injuries, including traumatic brain injuries. Our team of over 50 skilled occupational therapists is committed to restoring quality of life through creative, evidence-based approaches and compassionate care. The HR & Payroll Specialist is responsible for end-to-end HR administration and employee support, including employee relations, recruitment and onboarding, benefits, performance management, employee lifecycle administration, leaves, compliance, reporting, systems coordination, documentation, business continuity, and semi-monthly payroll.

The role serves as a dependable point of contact for employees, managers, company owners, and external providers while maintaining accurate records, meeting recurring deadlines, and ensuring HR processes are handled consistently and confidentially.

Employee

Relations & HR Support Respond to employee and management HR inquiries promptly, professionally, and with appropriate discretion. Provide guidance on company policies, employment standards, HR practices, and routine workplace concerns. Support managers with day-to-day employee relations matters and elevate complex issues when appropriate.

Recruitment & Onboarding Manage the full-cycle recruitment process, including job postings, screening, interviews, reference checks, candidate follow-up, and hiring coordination. Coordinate new-hire onboarding, including required signatures and documentation, systems/email setup, policy orientation, mandatory training access, and team introductions. Maintain complete recent-hire records and communicate role, start-date, reporting, and training information to relevant stakeholders.

Set up and maintain extended health and dental benefit plans with the applicable provider. Liaise with benefit broker to resolve employee or administrative issues and submit claims on employees’ behalf when required. Coordinate benefit continuation, cancellation, or employee premium collection during leaves.

Performance Management

Coordinate and track monthly or quarterly performance reviews.



Identify and recommend training or development opportunities based on performance needs and organizational priorities. Coordinate employee and contractor experience surveys, reporting, feedback summaries, and action planning.

Draft and issue formal correspondence, amendments, and addendums relating to employment changes. Maintain employee communication lists and coordinate supporting HR documents such as clinician CVs. Coordinate benefit cancellation, continuation, or employee premium collection during leave periods.

Manage return-to-work communications, documentation, and administrative follow-up. Ensure leave-related HR and payroll changes are tracked and communicated to the appropriate parties. Disciplinary, Compliance & Regulatory Support Advise on and document disciplinary actions in alignment with company policy and applicable employment requirements.

Coordinate documentation, responses, and follow-up for Ministry of Labour claims or inquiries. Prepare or coordinate monthly HR and payroll reports as required. Recommend and implement process improvements, policy updates, templates, and workflow enhancements.

Maintain task tracking, open-item lists, HR templates, guides, and recurring process documentation. Coordinate employee email/account setup and provide first-line troubleshooting for routine IT issues, escalating when required. Coordinate user-account, backup/recovery, forwarding, directory, and call-routing issues with IT or external service providers.

Add or update users in systems such as Box, Harvest, Adobe, Jane App, BastionGPT and complete benefit/provider platform enrolments as required. Coordinate HR/payroll service subscriptions, account changes, billing changes, and cancellations. Maintain organized HR files, templates, guides, saved communications, and self-service resources in SharePoint, Box, or other approved repositories.

Maintain clear process documentation of recurring HR and payroll responsibilities. Support structured transitions of therapist services, including file transfer,



active recruitment, outstanding matters, and service close-out.

Payroll Administration

Process semi-monthly payroll accurately and on schedule for employees and consultants. Verify hours, vacation, leave balances, low-billable items, and other payroll inputs before processing. Coordinate payroll adjustments, reimbursements, unpaid leave, final pay, vacation payouts, ROEs, sign-on bonuses, LTD and benefits deductions, and education expenses.

Maintain

Ceridian or equivalent payroll entries, including recurring intercompany shared-staff allocations and payment/deposit changes. Resolve payroll discrepancies and coordinate supporting information with finance, managers, or company owners. Prepare payroll-related tax forms such as T2200 forms when required.

Maintain payroll process documentation and support payroll training and handoff. Hands-on experience in HR operations, employee relations, recruitment, onboarding, benefits administration, and payroll administration. Working knowledge of Ontario employment-related requirements and the ability to apply company policies consistently.

Strong attention to detail and the ability to manage multiple recurring deadlines, including fixed payroll deadlines. Ability to draft professional employee correspondence, agreements, amendments, process documentation, and company communications. Ability to identify missing information, resolve routine issues independently, and elevate higher-risk matters appropriately.

Ceridian or a comparable payroll platform. Microsoft 365, including Outlook, Teams, Excel, and SharePoint. Indeed or comparable recruitment platforms. HCAI, Harvest, Adobe, and other AI systems Employees and managers receive timely, accurate, professional HR support.

Recruitment, onboarding, employee changes, leaves, and terminations are completed with clear ownership and complete documentation. Performance and compliance activities are tracked and completed consistently. HR files, templates, reports, and process documentation are organized and easy to locate.

Payroll is processed accurately, discrepancies are identified early, statutory and plan remittances are completed on time, and recurring deadlines are met. Support the senior management team after hours when needed. #

📌 HR Administration & Payroll Specialist (Canada)
🏢 Continuum II
📍 Canada