Drive client success at HUB as an Auto Insurance Retention Specialist. Utilize your expertise to advise clients on optimal auto insurance choices and nurture lasting relationships over the phone. As a key player in our Connect Centers, you will bring at least one year of auto insurance experience to the table.

Strong communication skills and computer proficiency are essential to deliver a stellar customer experience. This role demands creativity in offering diverse ICBC and private insurance products while achieving performance targets. Key Responsibilities:

- Develop client relationships through effective communication
- Provide renewals, transfers, and cancellations for auto insurance
- Document client interactions to enhance service accuracy
- Manage inbound and make outbound calls for retention
- Upsell additional insurance products when applicable

Requirements:

- Minimum of 1 year auto insurance experience
- Level 1 Insurance License is mandatory
- Robust detail orientation and communication skills
- Customer service or call center experience preferred
- High school diploma or equivalent

Enhance client retention and drive sales success in this pivotal auto insurance role at HUB.

📌 HUB Auto Insurance Retention Specialist (Nanaimo)
🏢 HUB International
📍 Nanaimo