Institute Liaison Ministry:Advanced Education Full or Part-Time:Full Time Permanent/Temporary/Wage: : Permanent Classification: Standards Safety and Compliance 5 Salary: $3,477.50 to $4,334.98 bi-weekly ($90,762-$113,14 2/year) The Alberta Public Service works to build a stronger province for current and future generations. The Apprenticeship and Industry Training Division works with industry, employers, training providers, and other partners to support Alberta’s apprenticeship and certification system.

The Institute

Liaison unit plays an important role in maintaining effective relationships with post-secondary institutions and training providers, supporting program delivery, resolving operational issues, and helping ensure apprentices have access to high-quality technical training opportunities across the province. For more information about the Ministry of Advanced Education, please visit Reporting to the Regional Office Manager, this position coordinates the administration, security, scheduling, invigilation, and delivery of examinations for apprentices, trade qualifiers, and students in pre-employment, certificate, diploma, and competency-based training programs. The Examination/Liaison Officer serves as a key point of contact for examination-related matters, supports training providers and internal staff, and helps ensure examinations are delivered consistently, securely, and efficiently across regional office and campus locations.

Coordinate examinations at regional office, campus, recognized training, and off-site locations for apprentices, trade qualifiers, and eligible program students. Analyze registration information, schedule appropriate examinations, confirm room configuration and seating plans, arrange invigilators, and coordinate exam transportation and materials. Maintain examination inventory, safeguard examination materials, investigate security concerns, and ensure consistent procedures are followed at all examination locations.

Invigilation and On-Site Supervision: Invigilate examinations, act as an on-site supervisor when required, explain procedures to candidates, resolve on-site issues,



and ensure examinations are administered fairly and consistently.

Training and Support for Invigilators: Train field officers and staff in examination supervisory responsibilities and provide guidance to promote consistent practices across examination dates and locations.

Supplemental Examination Administration: Verify eligibility, schedule supplemental examinations, ensure required materials are available, and arrange or provide invigilation for eligible apprentices and journeypersons.

Institute and Stakeholder Liaison: Establish and maintain effective relationships with training providers, campus staff, program areas, apprentices, journeypersons, employers, and other stakeholders to support examination delivery and apprenticeship program implementation.

Program Feedback and Continuous Improvement: Provide feedback to program development and divisional staff on examination impacts, emerging issues, question concerns, process improvements, and risks affecting consistent provincial examination administration.

Competencies are behaviors that are essential to reach our goals in serving Albertans. Works collaboratively with training providers, campus staff, field officers, apprentices, journeypersons, employers, and internal program areas to support consistent and effective examination delivery.

Systems Thinking : Understands how examination administration, technical training delivery, program standards, client outcomes, and provincial consistency are connected across Alberta’s apprenticeship and industry training system. Two Journeyperson level certifications and 3 years related experience at the Journeyperson level; Strong organizational and coordination skills to schedule examinations, confirm logistics, coordinate materials, arrange invigilators, and support timely examination delivery.



Ability to maintain examination security, follow established procedures, manage confidential materials, and respond appropriately to security concerns or irregularities.

Strong client service and communication skills to respond to inquiries, explain examination procedures, provide clear information, and support apprentices, journeypersons, students, and members of the public. Ability to assess issues, apply sound judgment, and use conflict mitigation strategies when resolving examination-related concerns, complaints, accommodation matters, or urgent operational problems.

Experience working with post-secondary institutions, campus representatives, registrars’ offices, instructors, facilities teams, security staff, or other external service partners. Ability to interpret and apply legislation, regulations, policies, program requirements, and examination procedures consistently in a high-volume operational environment. Ability to work collaboratively with internal staff, field consultants, training providers, and campus contacts to support consistent examination administration across locations.

Assets

Experience administering, coordinating, invigilating, or supporting examinations in an educational, regulatory, certification, apprenticeship, trades, or testing setting. Knowledge of Alberta’s apprenticeship and industry training system, including apprentices, journeypersons, trade qualifiers, technical training providers, and competency-based assessment processes.

Experience using information systems or databases to review registrations, verify eligibility, track examination information, maintain records, or support scheduling and reporting.

Experience supporting special accommodations, accessibility requirements, practical assessments, or candidate support services in a training, education, examination, or certification setting. This is a permanent, full-time position working 36.25 hours per week, Monday to Friday. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate.

📌 Institute Liaison (Edmonton)
🏢 Government of Alberta
📍 Edmonton