Join MaKami College as an IT Support Specialist, offering vital technical assistance to students, faculty, and staff in Edmonton and Calgary. This full-time role focuses on troubleshooting and resolving issues with classroom technology and end-user devices. As an IT Support Specialist, you will play a key role in providing front-line support across various technology systems at MaKami College.

This position requires strong problem-solving skills and the ability to communicate effectively while supporting both in-person and remote users. Your contributions aid students' educational experiences through technology. Key Responsibilities:

- Provide technical support for in-person and online users
- Troubleshoot hardware, software, and network issues




- Configure and maintain computers and mobile devices
- Support classroom and HyFlex technology setups
- Manage ticketing system for support requests Requirements:
- Experience in customer-facing technical support
- Strong troubleshooting and problem-solving skills
- Proficiency in Windows devices and common applications
- Excellent communication and customer service abilities
- Capability to handle urgent requests in agile situations Elevate your career by delivering essential IT support and enhancing educational technology experiences at MaKami College.

📌 IT Support Specialist at MaKami College (Calgary)
🏢 Force Inspection Services
📍 Calgary